Thank you for choosing Al Kareem Souq for your needs. We are committed to providing you with high-quality products and excellent service. Please review our shipping policy below:

1. Shipping Methods: We offer shipping services through reputable carriers to ensure your order reaches you safely and promptly. Our shipping partners include: Delhivery, Indiapost and other courier providers.

2. Processing Time: Orders are typically processed and shipped within 1-3 business days  after payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.

3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at checkout before completing your purchase.

4. Shipping Destinations: We currently offer shipping within India. Unfortunately, we do not ship internationally at this time.

5. Estimated Delivery Time: The estimated delivery time varies depending on your location, usually delivered within 1-7 business days. Once your order has been shipped, you will receive a tracking number

6. Shipping Delays: While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays. We appreciate your patience and understanding in such situations.

7. Order Tracking: You can track the status of your order by entering the provided tracking number on our website’s orders page within My Account

8. Shipping Notifications: You will receive email notifications at various stages of the shipping process, including order confirmation, shipment confirmation, and delivery confirmation.

9. Delivery Issues: If you encounter any issues with the delivery of your order, such as damaged or missing items, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

10. Shipping Queries: If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer support team at info@tufa.co.in or +91 7780869532 . We are here to assist you in any way we can.

By placing an order with Al Kareem Souq, you agree to abide by this shipping policy.

Thank you for choosing Al Kareem Souq for your needs. We appreciate your support!